Psychology and Psychiatry

Communication with people

Communication with people - it is a message broadcast or data exchange that occurs between individuals through specific communication tools, such as speech or gestures. However, the concept of communication with people is much broader and covers human relationships, the interaction of social groups and even entire nations.

Communication of people with each other is intended to establish contacts. Without communication can not do any of the spheres of human activity. For the effectiveness of communication requires a constant flow of information orally or in writing. Such a flow should be reciprocal.

Psychology of communication with people

The ability to competently communicate and competently build various types of contacts between individuals in the modern world is simply necessary. Every day, people interact with each other. In the process of interpersonal interactions, some individuals act on others and vice versa.

From the standpoint of psychological science, communication with other people will be safe and effective only when interests coincide. For comfortable interaction, it is necessary that the interests of both parties coincide. Even an absolutely uncommunicative person, if we touch on a topic of interest to him, it will be discussed.

For the effectiveness and comfort of the conversation, you must learn to understand your communication partner, anticipating his possible reactions to specific statements. To this end, below are some simple techniques for successful communication between people.

There is such a well-known trick, which is called the Franklin effect, after the name of a famous American political leader who possessed considerable talents and was an outstanding personality. In order to gain the trust of an individual with whom he could not find a common language and who did not treat him very well, Franklin borrowed a book from this person. After this incident, the relationship began to have a friendly character. The meaning of this behavior lies in the following: the individual believes that once he was asked for something, the next time the person whom he helped, if necessary, will respond to his request. In other words, the individual who requested the service becomes profitable for the person who rendered the service.

The following technique is called the “door directly to the forehead”. If something is required of the interlocutor, you should ask him for more than necessary. If you receive a refusal, then at the next meeting you can safely ask him again. After all, a person who ignored your request, will feel remorse and the next time is unlikely to refuse, hearing a more reasonable proposal.

Significantly increases the communicative interaction of automatic repetition of movements and body position of the interlocutor. This is due to the fact that it is inherent in a person to sympathize with people who are at least a bit like him.

To create a friendly atmosphere during a conversation, you should certainly call the person you are talking to. And in order for the communication partner to feel sympathy for the interlocutor, you need to call him your friend during the conversation.

Effective communication with different people does not imply an indication to an individual of his personality defects. Otherwise, you can only turn a person from a like-minded person into a foe. Even if you absolutely disagree with his point of view, you should still try to find points of contact and, at the next cue, begin a sentence with an expression of consent.

Virtually all individuals want to be heard and heard, and as a result, you need to win over them during the conversation, using reflective listening for this purpose. That is, it is necessary in the process of communication to rephrase periodically the interlocutor's messages. This way you build friendships. It will be more effective to transform the heard replica into an interrogative sentence.

Rules of communication with people

Communication with other people is considered one of the most important components of the success of life. In order for communicative interaction to be more effective, a number of simple rules have been developed, the observance of which will make communication with people comfortable, effective and efficient.

In any conversation, you need to remember that the key to its effectiveness is attention to the communication partner. It is from the beginning of the conversation, maintaining it in a given tone and harmonious completion that it depends whether the speaker achieves the task or not. A person who pretends to listen, but in reality is only concerned about his own person and inadvertently inserts cues or answers questions, obviously makes a bad impression on the interlocutor.

People are not always able to immediately and clearly form their thoughts. Therefore, if you notice any reservations in the speech of the speaker, an incorrectly pronounced word or phrase, then it would be more correct not to focus attention on them. This will give the other person the opportunity to feel more at ease with you.

Communicating people with each other will be ineffective if the conversation is colored by neglect. So, for example, a phrase like: "I passed by and decided to look into you for a while" often hides indifference or even arrogance.

It is not recommended to ask questions in the conversation that you know the answers to. After all, it is more likely to cause a loss of respect for his own person and create a reputation as an overly naive person.

Since effective communication with people implies the observance of a certain rhythm of speech, you should not overdo it with monologues. It should not be forgotten that each individual has inherently individual characteristics of speech and mental activity, therefore, in a conversation, it is necessary to periodically use small pauses.

Problems in communicating with people also depend on the dissimilarity of the styles of communication interaction between the strong and the weak half of humanity. Sexual differences between people are manifested in the meanings of their cues, the form of non-verbal means used, such as facial expressions, gestures, etc. utterances, the use of exclamation sentences and interjections, a more competent structure of speech, a wide range of tones and their abrupt change, high voice and the allocation of key ph times, constant smile and accompanying movements.

Contrary to popular belief, the male half of humanity speaks more than women. They tend to interrupt the interlocutor more often, they are more categorical, they try to control the subject of the dialogue, they often use abstract nouns. Male sentences are shorter compared to women. Men more often use specific nouns and adjectives, and women use verbs.

Basic rules for communicating with people:

  • in the process of communicative interaction, individuals should be treated in such a way that they can feel intelligent, interesting people and charming people;
  • any conversation should be conducted without distraction; the interlocutor must feel that his communication partner is interesting, therefore, he must lower the intonation at the end of the cue, nod his head during the communication;
  • before answering the interlocutor, one should pause for a few seconds;
  • the conversation must be accompanied by a sincere smile; a fake, insincere smile people instantly recognize, and you lose the disposition of the interlocutor;
  • it must be remembered that people who are confident in themselves and in what they say cause unconditional sympathy in comparison with insecure individuals.

The art of communicating with people

It so happens that on the road of life there are a variety of individuals - with some of them it is easy and pleasant to communicate, and with others, on the contrary, it is rather difficult and unpleasant. And since communication covers almost all spheres of human activity, learning how to master the art of communicative interaction is a necessity for the realities of modern life.

A person who perfectly knows the art of communicative interaction always stands out among other individuals, and such differences relate only to the positive aspects. It is much easier for such people to get a high-paying job, they move up the career ladder faster, they fit into the team easier, make new contacts and make good friends.

Communication with strangers should not begin immediately with serious and important topics. It is better to start with a neutral topic, gradually moving to more important things without feeling embarrassed.

It is also not recommended to talk about monetary difficulties, problems in family affairs or health. In general, communication with strangers does not imply the use of personal topics. Don't talk about bad news either. Since there is a possibility that the interlocutor may be alerted by such a topic, as a result, he will find a reason for evading the conversation. No need to discuss the appearance of common friends in the process of conversation. Gossip will not increase your attractiveness in the eyes of others.

Categorical in the conversation is also not welcome. It will only alienate interlocutors from you. It is not recommended to stubbornly argue or deny anything. After all, an individual who is ready to defend his rightness in violent disputes, even if he is 100% sure of it, will be completely uninteresting as a communication partner. People are more likely to seek to avoid any interaction with such a person.

If a dispute has arisen in the process of communication, then one should not raise the tone, defending one’s point of view or giving arguments. It is always better to try not to bring communication with different people to controversial or conflict situations. Starting a conversation, you need to remember that the interlocutor who knows how to convey his own thought concisely and clearly convey the greatest respect.

Get rid of the obsessive word-parasites present in most people's speeches. Diluting a conversation with a standard set of anecdotes or funny stories will only cause boredom, and you will become a boring, boring conversationalist. The most acceptable in the conversation is considered a joke, used appropriately. The best anecdote is the one that is told to the site. Jokes about the build and growth, lack of appearance or surname are considered to be bad form. It is considered impolite to discuss topics that are not familiar to all participants in the communicative process. It is unacceptable to make comments to other children, except in cases where their parents are not nearby. After all, assuming their educational function, you will most likely hurt their feelings. It is considered tactless to express the wish of a not very young woman to get married. Also, do not give advice on this topic.

The art of communicating with people is as follows:

→ during the conversation it is not recommended to ask questions on professional topics only if they do not directly relate to the main subject of discussion;

→ do not ask about the methods of treatment or about how to properly prepare statements of claim with a doctor or lawyer who are occasionally visiting guests; there is official time to get answers to your questions;

→ when a conversation ensued and one of its participants tells a story or informs information relating to the topic of conversation, it is impolite to periodically glance at his watch, look in the mirrors, or look for something in his bag, pockets; With such behavior you can confuse your interlocutor with thought and show him that his speech has bored you, i.e. just insult him;

→ communication with an unpleasant person implies, above all, awareness; it is necessary in order not to be captured by one’s own emotions in each case of deliberate or unconscious provocation;

→ it is necessary to try to develop the ability to withdraw from the current situation, and to look at it as if from the outside, without being emotionally involved in quarrels, conflicts or other undesirable actions.

If the person with whom you have to communicate is unpleasant to you, then you need to try to understand what annoys you in him and causes dislike. This is how the psychology of subjects is arranged, that a person can be a mirror for another. Usually, people notice in others such flaws that are present in themselves. Therefore, if you pay attention to the fact that something annoys you in a person, then you should pay attention, first of all, to yourself. Maybe these defects are also present in you? After such an analysis, the individual annoying you will cease to irritate.

Do not forget that there is no one hundred percent negative or completely positive personalities. Every person gets along good and bad. Quite often, aggressive actions or defiant behavior of people indicate that they have internal problems and conflicts. Some individuals simply do not know how to behave differently, because such a model of behavior was incorporated in them even in the family. Therefore, being angry at them is a stupid and useless exercise that only takes away strength and disrupts spiritual harmony.

Communication with an unpleasant person should be perceived as a kind of lesson, every unpleasant person meeting on the way - as a teacher. And communication with a good person and a pleasant interlocutor will increase your mood, help relieve tension, improve emotional mood for the rest of the day. In general, knowledge and experience can be taken out of any communication, if you stop overly emotionally delving into it.

Communication with older people

The need to communicate with people is especially evident in old age, when children and grandchildren have left their native penats, their favorite work is left behind, and there is only viewing of soap operas in the intervals between relatives' visits.

Aging generates a worsening of the general state of health in elderly individuals, as a result of which their self-esteem may decrease and their own sense of low value and self-dissatisfaction increase. An elderly individual is experiencing an "identity crisis". It is characterized by a feeling of lagging behind life, a decline in the ability to enjoy life fully. As a result, a desire for retreat, pessimism and hypochondria may appear. In such cases, it will be indispensable to communicate with a good person, and a better soulmate.

Among older persons, one of the reasons for the distortion of communicative interaction is the difficulty in perceiving and comprehending the data obtained, their heightened susceptibility to the behavior of the communication partner in relation to them, reduced hearing. These features, and the problems arising from them in dealing with older people, must be taken into account.

To avoid misunderstanding in dealing with older people, it is recommended to take care to be heard and understood correctly.

Communication with older people should exclude the imposition of their own views and advice to the elderly, which only cause a negative attitude on their part. They will perceive this as an encroachment on their own freedom, personal space and independence. In general, any imposition of one's own position will only lead to sharp resistance from the interlocutor, as a result of which the effectiveness of communicative interaction will suffer.

To avoid conflict situations with interpersonal communication with older people, you should follow the following rules of behavior: do not use conflict agents and do not respond to conflict factors. Conflict - these are words, phrases, position or actions, a manifestation of superiority, provoking the occurrence of a negative or conflict situation. These include orders, unconstructive criticism, ridicule, mockery, sarcastic remarks, categorical sentences, etc.

Fear of communication with people

Every individual has the need to communicate with people almost from the first days of life. However, some individuals, due to incorrect family education, permanent restrictions, hypertrophied dependence, various life situations, high or, conversely, low self-esteem, have a fear of communicating with people. For some, such fear manifests itself only when interacting with strangers, for others - with everyone without exception.

The fear of communication with people is considered the most frequently encountered type of fear, which interferes with a full life and self-realization. This kind of fear is present in many people. Often it is caused by the need to interfere with the conversation in the personal space of the interlocutor. Так как каждый человек имеет собственную дистанцию для коммуникативного взаимодействия, то когда другой человек вторгается в его личное пространство, у партнера возникает невидимый барьер, препятствующий зарождению общения.

Страх перед коммуникативным взаимодействием ведет к замкнутости, которая усугубляет нелюдимость, необщительность и отчужденность индивида. Вследствие чего у человека меняется отношение к окружающему социуму. He begins to believe that they do not understand him, they do not appreciate him enough and pay attention.

There are several techniques that help fight the fear of communication with people. The first thing to do to win over the fear of communicating with people is to understand the cause of the emergence of fear. For the effectiveness of communicative interaction and increasing confidence, you should try to expand your own horizons, learn how to set priorities.

Improving self-esteem helps overcome the fear of communicating with people. Therefore, you need to remember and write down all your victories, achievements, results, gradually adding new ones, re-reading them daily.